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SUCCESS STORY

Public Group lowered CPA by 30% while doubling ROAS with Tapper

Public Group
Dimitris Bakas

Dimitris Bakas

Senior Performance Marketing, Public Group

With Tapper's protection we were able to identify and block invalid clicks in real time. The impact on our campaign efficiency was immediate, allowing us to hit ROAS targets we hadn't reached before.

2x

ROAS

30%

Lower CPA

26%

More Conversions

About Public Group

Public Group is Greece's leading omnichannel consumer-electronics and lifestyle retailer operating 60+ stores across Greece and Cyprus with a thriving e-commerce marketplace (public.gr). The company generates annual revenue exceeding €500 million across tech, electronics, books, gaming, home appliances, and lifestyle goods.

The Challenge

  • ROAS targets consistently missed despite increased advertising budgets
  • Campaign efficiency underperformed expectations, indicating traffic quality concerns
  • Unpredictable CPA spikes suggested wasted spend on non-converting clicks, complicating financial forecasting

The Solution

Public Group implemented Tapper's real-time ad-fraud protection across paid media campaigns. The platform automatically identified and blocked invalid clicks, redirected spending toward genuine users, and provided continuous reporting for CPA stabilization and ROAS improvement without disrupting operations.

Key Results

  • 2× ROAS improvement
  • 30% lower CPA
  • 26% improvement in conversions
  • Enhanced budget certainty enabling confident seasonal spending scale-ups

Internal Impact

Tapper's self-serve dashboard provided transparent, accessible reporting that strengthened Public Group's budget presentations to senior management.

Stavros Theodoratos testimonial

Smarter Growth, Sustainable Scale

By eliminating fraudulent traffic drain, Public Group transformed ad-fraud protection into a performance multiplier, ensuring every euro reaches legitimate shoppers while supporting sustainable e-commerce growth.

Anna Maria Koutsogianni testimonial

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Justice Koomson
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